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Workloom Subprocessors
Last updated: 5 November 2026
Workloom uses the providers below to process customer data on our behalf. Some are named; others are listed by the kind of work they do. On request, we give a customer the names of the providers in a category. We tell customers before we add a named provider or a new category, or move a category to a new country, as our Data Processing Addendum says. To get these notices, email info@useworkloom.com with the subject "Sub-processor notices". Questions: info@useworkloom.com.
Named sub-processors
| Name | What they do for us | Where |
|---|---|---|
| Microsoft (Azure) | Cloud hosting, databases, storage, and the AI models that run Workloom's AI features (Azure OpenAI and Azure AI Foundry); real-time dictation (Azure Speech) | India (Central India, South India) and the United States (East US 2, East US) |
| Cloudflare | Network delivery and protection; live video for webinars | Global network |
| ElevenLabs | Speech-to-text for recordings; a member's own cloned voice, when they make one | United States |
| Deepgram | Speech-to-text for calls, voice notes and live transcription | United States |
| Cashfree Payments | Payments and invoices for what Workloom sells to you (plans, credits, courses) | India |
| Workloom's own search and database (on Microsoft Azure) | The prospect database customers search in Prospects | United States (East US 2) |
When you connect them
These providers process data only when a customer connects its own account, under that customer's own agreement with them.
| Name | When | What |
|---|---|---|
| You connect Google Workspace mail, calendar or sign-in, or Google Analytics for reports | Your mailbox, calendar, sign-in; your own report numbers | |
| Microsoft 365 | You connect Outlook or Microsoft 365 | Your mailbox, calendar, sign-in |
| Meta | You connect Meta ads (reports) or WhatsApp | Your own report numbers; your WhatsApp messages |
| You connect LinkedIn ads (reports) | Your own report numbers | |
| Razorpay, Stripe | You connect your own account to take payment from your buyers | Payments to you; Workloom never holds the money |
Sub-processors by category
| Category | What they do for us | Where |
|---|---|---|
| Telephony and messaging providers | Phone numbers, calls, call recording, texts, WhatsApp and Telegram delivery, connecting a customer's own LinkedIn and messaging accounts | United States, European Union, India |
| Email delivery and verification providers | Sending email Workloom sends for you (notices, newsletters) and checking that an address accepts mail without sending to it | United States, European Union |
| Data enrichment and verification providers | Finding and checking work emails and phone numbers, company and job data | United States, European Union |
| Web search providers | Searching the public web for research, people at a company, and search and AI-answer data for SEO features | United States |
| Company identification providers | Telling a site's owner which company a visit came from, without storing the IP address | United States, European Union |
| Font and content delivery | Fonts and files on pages customers publish | Global network |
| Product analytics and error monitoring | How the product is used and where it breaks | United States |
| Customer support tools | Our support conversations with you | United States |